“This year, my resolutions are …,” We’ve all done it, so you may as well own it. Every year, right about this time, we all start talking about the New Year’s resolutions we’re making. We’re all going to quit smoking. We’re all going to lose weight. We’re all going to …
We all know racism lives on in our society. All you have to do is look at the controversy surrounding NFL players taking a knee. Or listen to Beyonce’s Formation. Anywhere and everywhere you look, racism can be seen. The #BlackLivesMatter movement started it and it’s taken on a life …
We live in a society that lives and dies by customer service. Everywhere you look, there are examples of customer service, both great and awful. This isn’t a new phenomena; it’s been the rule for the better part of the last forty years or so. I point this out because …
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